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Re: costum report page - 16 years agoDifferences: Look, Fields to fill internal: - more categories available (I think this can be managed through groups) external: - add groups (doesn't matter if we see them internally) An example situation is explained below: A customer which can only access via username/password submits a bug. This bug will proceed through our support section (which will modify the bug) and bby Geekrumper - Suggestions costum report page - 16 years agoWe are planning to use MANTIS internally and externally (for customers to report bugs). Here are some functions that we would like to have; external form (create/modify bug page for clients) external list (a list of bugs which clients are available to track/watch) internal/external feedback (We want to display different states/messages on a bug; one for internal purpose and the other forby Geekrumper - Suggestions |