Mantis

Emails not being sent

Posted by ShawnHill 
Emails not being sent
August 01, 2007 10:07PM
Firstly this plugin manager is superb, excellent, devine! So many thanks for this!

I have added the two plugins, reminder and weekly and it seems that when i browse to the xxxx_send.php page it takes a while and then returns to the main mantis page (as expected) however there seem to be no emails sent.

I confirm the the $g_path = 'path_to_my_mantis_install'

How can I find out what is wrong, or more likely what I am doing wrong?

Thanks

Shawn.

Forgot to add:-
Mantis 1.1.0a3
Plugin Manager 0.1.2
Reminder 0.0.3
Weekly 0.0.3

I have changed the status names and values in mantis if this might be the cause?



Edited 2 time(s). Last edit at 08/01/2007 10:11PM by ShawnHill.
Re: Emails not being sent
August 01, 2007 11:37PM
Quote
ShawnHill
Firstly this plugin manager is superb, excellent, devine! So many thanks for this!

I have added the two plugins, reminder and weekly and it seems that when i browse to the xxxx_send.php page it takes a while and then returns to the main mantis page (as expected) however there seem to be no emails sent.

I confirm the the $g_path = 'path_to_my_mantis_install'

How can I find out what is wrong, or more likely what I am doing wrong?

Thanks

Shawn.

Forgot to add:-
Mantis 1.1.0a3
Plugin Manager 0.1.2
Reminder 0.0.3
Weekly 0.0.3

I have changed the status names and values in mantis if this might be the cause?

1) Without the 2 plugins, is the email notification works fine?
2) Are you sure that an email must be sent (email are sent only if it is necessary, ie: at least one bug matches to the requirements)?

Vincent


Mantis: 1.1.0, 1.1.5, 1.1.1
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux

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Re: Emails not being sent
August 01, 2007 11:45PM
Hello Vincent,

1. Yes emails are being sent fine.
2. I am pretty sure that I have bugs that meet the criteria I set out. In my database I set my email address for ALL users to make sure I meet the criteria.

Thanks for your reply dude!

Shawn.
Re: Emails not being sent
August 02, 2007 12:00AM
Do you enabled at least one project (for reminder and/or weekly plugin)?

Vincent


Mantis: 1.1.0, 1.1.5, 1.1.1
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux

Please complete your signature with your environment informations.
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Re: Emails not being sent
August 02, 2007 12:06AM
Hi Vincent,

Yes I have setup the plugins, both for the same project. I then went back in time and created a bug to meet the criteria as described in the config and re-ran the xxx_send.php pages to no result.

Thanks

Shawn
Re: Emails not being sent
August 02, 2007 07:08AM
Hello Shawn,

Could you give me your configuration and the dates (creation, last update and history) of the bug?

Thanks

Vincent


Mantis: 1.1.0, 1.1.5, 1.1.1
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux

Please complete your signature with your environment informations.
Enable skype notification here
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